Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways when you interact with our website or services:

• Personal Data: Personally identifiable information, such as your name, corporate email address, phone number, and company name, that you voluntarily provide to us when you fill out contact forms, request services, or communicate with us via email or phone.
• Business & Procurement Data: Information related to purchase requests, orders, invoices, and supplier interactions shared with us in the course of providing our tail-spend management and consolidation services.
• Derivative Data: Data automatically collected by our servers when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to help customize the site and improve your experience.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site or our services to:

• Operate, maintain, and provide our tail-spend management and procurement support services.
• Process purchase requests, manage supplier communications, and generate consolidated invoices.
• Respond to customer service inquiries, requests, and support needs.
• Send you administrative information, such as updates, security alerts, and support messages.
• Improve the functionality, security, and performance of our website and services.
• Comply with legal obligations, resolve disputes, and enforce our agreements.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors, service providers, and partners who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, IT support), so long as those parties agree to keep this information confidential.
• Business Partners & Suppliers: When executing procurement and tail-spend requests on your behalf, we may share necessary transaction details with relevant suppliers and vendors.
• Legal Requirements: We may disclose your information where required to do so by law, judicial proceeding, court order, or legal process, or to protect the rights, property, and safety of Compraga Solutions GmbH, our clients, or others.

4. Data Security

We use administrative, technical, and physical security measures designed to help protect your personal data from unauthorized access, use, alteration, or disclosure.

While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights

Depending on your location (such as under the GDPR if you are accessing our services from the UK or EU/DACH region), you may have certain rights regarding your personal data, including:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.

7. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at: